Terms of sale

Template text. Replace it with terms reviewed by your own lawyer before you open the shop.

Prices and price locks

Prices on this site follow the live spot price of each metal, except copper, which has a set price per piece. Before you lock, a price is an estimate. When you lock prices, they are fixed for 15 minutes and the items are set aside for you. Placing an order within that time is a binding agreement to buy at the locked prices.

Payment

We accept bank wire and ACH transfers only. Payment is due within 24 hours of placing your order, with your order number as the payment reference. We don't accept card payments, checks or cash.

Unpaid orders

If payment doesn't arrive on time, we may cancel the order. If the market price has fallen since you locked, you agree to pay the difference between the locked price and the price we can resell the items for, plus a cancellation fee of [amount]. If the price has risen, the gain stays with us.

Shipping

Orders ship after your payment clears, fully insured and with a signature required. Title and risk pass to you on delivery. Inspect your package when it arrives and report any problem within [number] days.

Returns

Because prices change with the market, sales are final. We'll replace items that arrive damaged or don't match your order.

Identity checks and limits

We may ask for identification before shipping an order, as required by anti-money-laundering rules. We can limit quantities, refuse an order, or cancel one if a price was shown in error.

Contact

Email orders@eabullion.com.